Manners matter. They did when I was seventeen and broke, working my very first job as a telemarketer… though the company dressed it up as “appointment setter.” I wasn’t closing sales, but I could calm nerves and soothe hurt feelings… and that was enough for Bobby and Josh, the managers, to keep me around. I … Continue reading Manners Matter. Rejection Stings. Silence Corrodes…
I spoke at an open source conference last week.For the first time since I left my old job.For the first time since the breakdown.For the first time since the diagnosis. I tried to follow the old, tried-and-true formula for writing a talk. The process that always worked before. It didn’t serve me. But it didn’t … Continue reading Masking Monday: Unscripted, Unmasked, Undone…
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