Cami’s resume…

Professional Summary

Experienced Community Manager with over a decade of expertise in building, nurturing, and managing vibrant online and in-person communities. Passionate about fostering meaningful connections and driving engagement, with a proven track record in establishing loyal and active communities for brands, nonprofits, and technology platforms. Combines strategic planning, communication, tactical operations experience, and relationship-building to create environments where users feel heard, valued, and motivated to contribute.

With a strong focus on growth, retention, and advocacy, leverages data and analytics to refine community strategies, develop compelling content, and provide insights to key stakeholders. A skilled communicator, excelling in engaging diverse audiences and cultivating partnerships across various digital and real-world platforms.

Professional Experience

Talent Operations Manager

Automattic | Fully Distributed Company
August 2021 – February 2024

  • Led efforts in talent operations with a focus on DEIB, community engagement, growth, and advocacy.
  • Utilized data analytics to improve community strategies and enhance user experiences.
  • Collaborated cross-functionally to ensure streamlined communication and support for teams.
  • Led Diversity, Equity, Inclusion, and Belonging (DEIB) strategies and activities.

WordPress Community Manager

Automattic | Fully Distributed Company
April 2013 – August 2021

  • Developed and executed community-driven initiatives, ensuring active engagement and growth.
  • Moderated online forums, social media platforms, and event-based communities to enhance user experience.
  • Integrated user feedback into company strategies to drive meaningful improvements and brand loyalty.
  • Managed budget and financial transactions for nonprofit and not-for-profit organizations, including accounts receivable and accounts payable.
  • Managed permissions and denials for a major brand trademark.
  • Organized various events and managed mentor training.
  • Engaged in public speaking and advocacy efforts.
  • Incorporated DEIB into all community initiatives.

Operations and Community Manager

Paleo Plan | Portland, OR, USA & Distributed
November 2011 – April 2013

  • Managed community interactions, social media presence, and event organization to build brand awareness.
  • Facilitated seamless communication between internal teams and external community members.
  • Developed strategies to enhance community engagement and retention.
  • Created weekly lists, documents, and emails for the full client base.

Core Competencies

  • Community Engagement & Growth Strategies
  • Social Media Management & Content Creation
  • Customer Support & Relationship Management
  • Event Planning (Virtual and In-Person)
  • Conflict Resolution & Moderation
  • Brand Advocacy & Influencer Partnerships
  • Cross-functional Team Collaboration
  • Storytelling & Public Speaking

Passion Projects

Mildly Interesting People

Co-creator, Co-host, Producer
A podcast and YouTube series highlighting fascinating individuals, the city of Portland, and unique life experiences.

Mentoring

Mentor for PIE (Portland Incubator Experiment)

  • Guided startups on Open Source, Community Management, Social Media, Public Speaking, and Operations.
  • Organized events to foster engagement and knowledge-sharing within the startup ecosystem.